Shipping Policy

At Elira.pk, we are committed to delivering your orders safely and on time across Pakistan.

1. Shipping Coverage

We currently deliver nationwide across Pakistan through trusted courier partners.

2. Order Processing Time

• Orders are usually processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.

3. Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days
• Remote Areas: 4–7 business days

Delivery times may vary depending on courier operations, weather conditions, or public holidays.

4. Shipping Charges

• Shipping charges may vary depending on location and ongoing promotions.
• Any applicable shipping fee will be shown during checkout before order confirmation.

5. Cash on Delivery (COD)

Elira.pk currently offers Cash on Delivery (COD) only.

Customers are requested to pay the full amount in cash at the time of delivery.

6. Order Confirmation

Our team may contact customers via phone or WhatsApp for order verification before dispatching the parcel.

Orders that cannot be verified may be delayed or cancelled.

7. Tracking Information

Once your order is shipped, tracking details may be shared through SMS, WhatsApp, or email where applicable.

8. Failed Deliveries

If a delivery attempt fails due to:

• Incorrect address
• Customer unavailable
• Unreachable phone number
• Refusal to accept the parcel

the order may be cancelled or returned.

9. Delays & Liability

While we strive for timely delivery, Elira.pk is not responsible for delays caused by:

• Courier service issues
• Weather conditions
• Natural disasters
• Public holidays or unforeseen events

10. Damaged or Missing Items

If you receive a damaged parcel or missing item, please contact us within 48 hours of delivery with clear photos/videos for assistance.

11. Contact Us

For shipping-related questions, contact us at:

Website: https://elira.pk/
Email: support@elira.pk