Privacy policy

Privacy Policy

At Elira.pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order history
  • Device and browser information
  • IP address and cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and promotional offers
  • Prevent fraudulent transactions and security risks
  • Comply with legal obligations

3. Payment Method

Elira.pk currently offers Cash on Delivery (COD) only. Customers are required to make payment in cash at the time of receiving their order.

We do not collect or store debit/credit card or online banking information.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website traffic and performance
  • Deliver relevant advertisements

You can disable cookies through your browser settings if you prefer.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with:

  • Courier and delivery partners
  • Marketing and analytics tools
  • Government or legal authorities if required by law

6. Data Protection

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Third-Party Services

Our website may contain links or integrations with third-party services such as social media platforms or analytics providers. We are not responsible for the privacy practices of those third parties.

8. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal information
  • Opt out of promotional communications

9. Children’s Privacy

Elira.pk does not knowingly collect personal information from children under 13 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with updated effective dates.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Website: https://elira.pk/
Email: support@elira.pk